Dusk 2 Dawn Explorers Co. Limited collects the information you give us through our forms, email, phone or WhatsApp, such as your name, contact details, travel dates, preferences and, when you book, passport details needed for permits. We use it to plan, book and run your trip, share necessary details with permit authorities, lodges and transport providers, and send our newsletter only if you subscribe. You can ask to see, correct or delete your information at any time.
Key takeaways
- We collect only what we need to plan and run your trip.
- Passport details are used for permits and bookings.
- Details are shared only with providers needed for your trip.
- Newsletter only if you subscribe; unsubscribe any time.
- Ask to see, correct or delete your data at any time.
This policy explains how Dusk 2 Dawn Explorers Co. Limited, Nyago, Makindye, Kampala, Uganda (“we”, “us”) handles your personal information.
Information we collect
We collect the information you give us through our enquiry, contact and newsletter forms, by email, phone or WhatsApp: typically your name, contact details, travel dates, preferences and, when you book, passport details needed for permits.
How we use it
- To reply to your enquiry and plan, book and run your trip.
- To share necessary details with permit authorities, lodges and transport providers for your trip.
- To send our newsletter, only if you subscribe. You can unsubscribe at any time.
Sharing your information
We share your details only with the organisations needed to deliver your trip, such as the Uganda Wildlife Authority or the Rwanda Development Board for permits, lodges, airlines and transport providers. We do not sell your information.
How long we keep it
We keep booking records only as long as needed for legal and accounting purposes.
Your rights
You can ask to see, correct or delete the personal information we hold about you by emailing info@dusk2dawnexplorers.com.
Cookies
Our website uses essential cookies and basic, anonymous visitor statistics to improve the site.
Security
We take reasonable steps to protect your information from loss, misuse and unauthorised access.
Changes to this policy
We may update this policy from time to time. The current version is always on this page. See also our booking terms and contact us with any questions.
Read more
Frequently asked questions
Do you sell my data?
No. We share it only with providers needed for your trip.
How do I delete my data?
Email info@dusk2dawnexplorers.com and we will remove it, except records we must keep for legal or accounting reasons.
Written by our Kampala-based planners and guides, who arrange these trips every season. Prices and rules are checked before every quote.
